Industries

Public administration

Citizens expect to settle more and more requests online, while civil servants need tools that cut paperwork and wasted time. We help public institutions deliver modern, transparent and secure digital services.

Common challenges

What we hear often from organizations in this sector

  • Large volumes of paper documents and manually kept registers
  • Slow approval circuits that are hard to follow
  • Citizens who have to come to the counter for every request
  • Time-consuming reporting and scattered data

Our dedicated product: hDOC

hDOC helps public institutions cut bureaucracy, increase transparency and offer modern, fast and secure services.

hDOC

Document management and a web portal for public administration.

  • Registry and document management
  • Workflows and approvals
  • Public portal for citizens
  • Reports and traceability
  • Planned AI features
Discover hDOC

Frequently asked questions

Questions about public administration

Cannot find your answer? Write to us or call +40 361 403 999.

What services can a city hall offer online with hDOC?

Through the hDOC portal, citizens can submit reports, audience requests and applications to the institution’s departments — for example urban planning, civil status, local taxes, social assistance or the agricultural register — and track their status.

How does the move away from paper registers work?

Implementation includes configuring departments and workflows, training users and, where relevant, integrating with existing systems. The transition happens in stages, so the institution’s activity is not disrupted.

Do you also provide the necessary IT infrastructure?

Yes. Alongside software, we supply and configure equipment, network, backup and licenses, and we provide long-term technical support.

Let us digitize together

Ideas. Solutions. Results.

Tell us what you are up against and we will find the best approach together.

Book a call
  • Tailored consulting
  • Step-by-step rollout
  • A long-term partner